Tag: Cleaning Business

How to Quickly Generate Commercial Cleaning Contracts

Quickly Generate Commercial Cleaning Contracts

 

As someone who has been in the Cleaning Business for nearly 15 years, I am pretty sure I know one or 2 things that can help you generate leads, contracts and ultimately cash for your business. Cleaning is still one of the few business you can start with virtually no start-up capital.

 

Direct Mailing and Leafleting

office-cleaning-londonOnce you have identified your Customer base, you now need to design an effective and impactful direct mailing campaign. Produce marketing materials that will appeal to your client base and make sure you send letters. Leaflets and emails at least once a month to your prospective markets. This is good for brand awareness so that whenever they need your service, people will believe it or not, the newspaper is actually a good source for obtaining potential clients for cleaning contracts. If residential cleaning is your preferred option, you may wish to consider door to door marketing campaign. This is where for a small fee employ agents to drop your leaflets or letters inside the homes of your target market. Reports have shown that 92% of people read door drops that are brought to their home

 

Get Yourself a Good Website

Today internet has become a part of our day to day life. According, to a report, in 2016, an estimated 3.61 billion people purchased goods and services online globally. This trend is set to continue at a faster rate in years to come because of the convenience it offers to users. As a cleaning business owner, 90% of my business is from online. This shows you need an internet presence for buyers to find your business. Having a website ensures customers can find information about your business any time of the day. office-cleaning-londonA Clients can wake up the middle of the night and search a cleaning company and request a quote. Customers do not have to worry about your office not being opened before they make Enquiries. They can complete an online form and you can get back to them whenever you fit appropriate. Having a website is also a good way of branding your Cleaning Business, people can judge your businesses by how you have designed your website. This is why you need a good, clean and well-optimised website that will attract traffic to your business. Get a good designer to design a good website that will attract and keep surfers on your site. Finally be creative with your website, offer promotional discounts to anyone who gets in touch with you through your website, this will surely get people coming through your site. In addition to having your own website, use social media sites such as Facebook, Google+, Twitter or Tumblr to supplement your online presence. The more people talk and share your information online the more people know about your business.

 

Networking is Important for Your Cleaning Business

Networking is a good way to connect with local businesses and generate leads through words of mouth and referrals. As a cleaning business owner sign up to as many as possible local business communities and make sure you attend their functions and events. These are places you can meet other business owners and share your details with them. In a lot of instances, some of them are looking for services like yours. You may also get good business ideas and tips from them. Networking is a long-term strategy, it may not deliver immediate benefits, but the more you attend networking events and put your business information the more people will know about your business and come to you when next they need your service. Ideally, you should be looking to join networking groups that have at least 50 attendees for each meeting. If you managed to get leads via networking, get them to provide testimonials for your business. This would encourage others to use your business whenever they are looking for a cleaning service provider.

 

Identify Your Customer Base

office-cleaning-london-in-londonOne of the most common mistakes newbies to the cleaning business make is trying to cover or focus all types of cleaning services. Depending on your neighbourhood, commercial cleaning may not be appropriate for you to start with. You may have to start with residential first. With both commercial and residential cleaning, client’s expectations are not the same. Decision-making processes are also different. Residential cleaning decision making is a lot quicker. This means your business can be up and running within a very short period of time. An individual can decide if they want a cleaner or not almost on the spot whereas a company needs at least 2 or more to agree on hiring a cleaning company. The decision making or buying process is always longer for a business. You would need to quickly figure out which type of cleaning services is more suitable for you and then mobilise and focus your marketing efforts towards it. Typically commercial cleaning will involve the following aspects

 

 

And your cleaners would generally undertake the following tasks:

  • Dusting – ornaments, electrical goods, furniture, skirting boards.
  • Vacuuming – carpets and soft furnishings.
  • Mopping- floors
  • Emptying bins.
  • Bathrooms – clean suites, tiles mirrors and deodorising.
  • Kitchens – surfaces, cupboards (exterior), white goods (exterior).

 

Public Sector Contracts

Look for publications or sites where government contracts are advertised from time to time. Depending on the size of your organisation, you may want to start with low-value contracts. These are contracts usually between £5 and £50k and may not require you going through the tendering system. From experience, I found public-sector organisations to be good and reliable customers. They also have to be seen as professional, honest and fair in their dealings with you. More importantly, if everything goes according to plan, you are sure of getting paid at end of your work

 

Real Estate Agents and Property Managers

Another source of generating leads or contracts for your business is the good old Estate Agents and Property Managers. These individuals have managed, buy and sell all sorts of property. Sometimes they are even commissioned by owners of large apartments and office buildings to award cleaning contracts on their behalf. By working with Property Managers, you would have access to information about potential contracts.

 

 

Finally, if you are feeling a little intimidated about implementing any of the above tips, you can get in touch by visiting Office Cleaning Company London, go to our contact page and drop us a quick email on how we can help with your existing cleaning business or help you set one up a new one.

choosing-the-right-cleaning-company

 

Choosing the Right Office Cleaning Company in London

This may sound the easiest of tasks or decisions to make. However, after several years in theCommercial Cleaning Industry, I am still amazed at the number of Customers coming to us because they have been let down by their previous cleaning service providers. One common reason cited by the majority of the Clients was that they did not pay enough attention to the selection process when they were hiring previousCleaning Company. Most Clients think, with the plethora of Cleaning Companies vying for their attention on the internet, it would be enough just to pick the one with the most appealing website. To help avoid time and money that could be wasted by not hiring the right cleaning company the first time around, I have decided to write this simple guide on what to look for when choosing a Cleaning Company. Here are the key things to look for in a cleaning company.

 

Is the Cleaning Company Insured?

The first thing you should ask for when you are choosing a Cleaning Company is their insurance policy. You want to be sure that you are protected from theft or accidental damage. If a Company is reluctant to discuss this with you then you need to look for another provider.

 

References from Existing Clients

My advice is that you ask for references from their previous Customers, at least 2. This is the best way to find out about the quality of job done by the Company in the past. If a company who claimed to have been going on for years can not provide suitable references then you ought to consider hiring a company who meet this criterion.

 

Cost (Value for Money)

While I will recommend you hire a company based on your budget or how much you are willing to spend, some Cleaning Companies will offer to do your cleaning at prices even you will consider “too good to be true”. Be wary of Contractors using misleading advertising and sales tactics to get your business. Some Companies are able to charge ridiculously low because the majority of them are not insured and even pay their staff below the national minimum wage. From the onset, you can sense you are in for a bumpy ride. What Companies like these tend to do is send you unreliable Cleaners who have will little or no regard for your belongings or they are awfully underpaid, untrained, not properly vetted and low on the motivation side. Please be aware that good services take time and money so I will advise you to be prepared to pay a little bit more for quality.

 

Staff Recruitment

Since you will in most cases, be handing over your keys and leaving your belongings around while the Cleaners are cleaning your premises, you need to find out how they are recruited by the Cleaning Company. They should be willing to disclose how they recruit and the checks they have put in place to make sure they do not hire Cleaners with criminal records. Remember it is your responsibility to ensure the Cleaners are right for you. Make sure they do not send you people who are not legally allowed live, never mind work in the country. They must have a proper interview procedure in place and get identities of would-be Cleaners checked.

 

Customer Service

What level of customer service and support the Company has to offer? Are they only available during peak business hours? Can you contact them during an emergency? What is the response time if you have any queries? It is important to find a company that has various ways to contact them and respond to your queries as quickly as possible. Are they prepared to send Cleaners back to your house/office free of charge if they have not done a good job? A good Cleaning Services provider should have good customer service in place.

 

Tasks Guide

The Company should be willing to supply you a task list that you can agree to. This is to make sure all of the details of the deal are in writing – from the services provided to cost of service, tasks to be performed on a regular basis/intervals to the frequency of visits. This shows the company is organised and thorough in its approach.

This is by no means an exhaustive list of things to consider but one that will no doubt help when selecting a cleaning company. Whether you are hiring for your home or your office, the selection criteria will more or less be the same.

Author: Charles Alabi is the Managing Director ofCitywide Cleaning Services London, United Kingdom. Citywide Cleaning Services provides first class Office and Domestic Cleaning. You may read moreabout our organisationand the services offered by us.

 

Reliable Cleaning Services in London

Reliable Cleaning Services in London

commercial-cleaning-london

 

Are you looking for a Commercial Cleaning Company whose services you can always rely upon? If you are, then you will find our Commercial and Office Cleaning Services as not only the right Company for you but also flexible enough to meet your expectations. We are one of London’s top Cleaning Service providers offering services such as:

 

Our Commercial Cleaning covers:

  • Trash removal
  • Vacuuming
  • Washroom cleaning
  • Dusting Furniture
  • Cleaning Corridors
  • Sweeping & mopping
  • Emptying recycling
  • Vacuum elevators
  • Clean stairwells
  • Carpet cleaning
  • Stripping & waxing
  • Burnishing
  • Window washing
  • Construction site clean-up

 

Our services are always primed up to fit in with your schedule so as not to inconvenience you.

Customisable Cleaning Solutions
Not many cleaners offer the exact services that clients always require. In most cases, providers may come short by failing to offer the specific service a client is looking for. With Citywide Cleaning Services, you will not need to worry about this as we can put together a bespoke cleaning solution just for you and your organisation, we will handle your cleaning tasks according to your specifications. Our cleaners are versatile and will only provide services that you asked for. No job is too big for our cleaners and whether you need to clean a small establishment or a bigger one, we will always respond with services that meet your needs.

Where you need value and at an affordable price, we are a top commercial cleaning London provider that you can always rely upon. Whatever cleaning project you need us to handle we won’t disappoint you. Besides, why should you stick up with a cleaner who always fails to meet your expectations? If you are not getting the commercial cleaning services you require, it is time you change your cleaner now and get quality cleaning services from a skilled, affordable and attentive provider – Citywide Cleaning Service London

We Are An Insured Service Provider
Most clients usually shun cleaners that are not insured. We understand customers with such concerns and therefore assure them that we are an insured commercial cleaning London provider. We will therefore cater for any accidental damages caused by our Cleaners. You can be rest assured that you will find everything in your office just as it was before we came in.

Reliable Commercial Cleaning London Provider
Attention to detail and being flexible in our service delivery is always our service maxim. With this in mind, our cleaners always strive to supersede your set standards and deliver high quality services. As a way of building trust in our clients, we dedicate the same set of Cleaners to your office so they get used to how you want your office cleaned. Most importantly, we ensure that every task is taken care of to the last detail. Whether it is a small cleaning project or a bigger one, our cleaners will approach it with the same attention and dedication as any other task. This is to ensure that we leave your premises as spotless and meticulous you would want it to be.

Value And Excellence
What makes us a top commercial cleaning London provider is that we always put quality first, a reason why we emphasize on value and excellence in our service delivery. We have quality control programs, which we not only carry out consistently but which have also proven to work. With such measures in place we will ensure that we not only meet your standards when cleaning but that we also adhere to our quality threshold. Therefore, our cleaners will see to it that your office floors, elevators, carpets, furniture, corridors and windows are thoroughly dusted and cleaned.

Fully Trained And Vetted Cleaners
Our cleaners are fully trained and vetted and therefore you will get the right people for the job. We know the most efficient and even the latest cleaning practices that deliver better outcomes. And that is what our cleaners will apply in cleaning your premises. Our cleaners also come with references taken up before they are deployed to clients. This enables them to build trust with our customers and earn us positive recommendations for later cleaning projects.

We Are Health And Safety Compliant
We understand that as a client you would want a cleaner who applies safer cleaning practices so as not to put you or your staff at risk. This is why we put your health and safety first in our service delivery. Our cleaning products are not only safe but our cleaning methods are also friendly. Therefore, you don’t have to worry about your health being at risk whenever you use our services.

Are Looking to switch to a New Cleaning Company?

office-cleaning-in-london

Are Looking to switch to a New Cleaning Company?

Are you currently making use of a cleaning service provider for your daily office cleaning needs? Have you lately assessed the quality of the services being offered by your cleaning service provider? Not many companies pay attention to these details once they have signed up with a cleaning company. It is important to time and again assess the services of your office cleaning London service providers to make sure that you are getting the best value for your money and if need be, you should switch to a new cleaning company. The very thought of changing to a new cleaning company sends very unpleasant vibes into people’s mind and to avoid this person very often try to overlook the issues or ignore the problems that they face with their cleaning company just because they don’t like to rock the boat. But it could be highly possible that your service provider could be doing better if only you have a little time to pay attention to details.

 

office-cleaning-company-londonHere are few important factors that you should take into consideration to decide whether you should find a new London Cleaning Company. Firstly, the reliability of yourcommercial cleaning company should be taken into consideration. You should check whether your cleaning company is making regular visits as per the contract. Secondly, you should check whether your cleaning company is sending the adequate number of cleaning staff as per the contract. If there are discrepancies between what has been agreed upon and what is actually happening on a day-to-day basis, you need to take it up with your cleaning company. If you do not see any improvement in the situation, you need to consider switching to a new cleaning company.

 

You should also try to find out regularly what is the latest market rate for domestic cleaning London services or commercial cleaning London services. You could be paying a higher price than the market rates and you will not come to know of such things unless you make a comparison. When you notice that you have been paying a higher price or if you can find a cheaper office cleaning London service provider you should seriously consider switching to a new cleaning company. However, you need to double check whether you cleaning company that you are planning to switch to is a reliable company and a company with good reputation. If you are thinking of switching to a new commercial London cleaning company, then you should consider companies like CitywideCleaning Servicesso that you get the best cleaning services at the right prices.

 

Do not hesitate to switch to a new cleaning company as long as you are going to get better services and better rates. It is worth taking the trouble because your cleaning needs are ongoing needs and as such, you can be saving a considerable amount of money, in the long run, hiring the right service provider.

This article was first published on theCitywide Cleaning Company blog

 

Author Bio – Annie Goddard

Annie joins Citywide Ventures Ltd (trading as Citywide Cleaning Services) as a Marketing Director in 2006. With over 20 years experience in marketing, training and recruitment, Annie has been a welcome addition to the Citywide Team. Citywide Cleaning Services is one of the fastest growing Office Cleaning Companies in London. For more information about their services, please visit www.citywidecleaning.co.uk